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Organization Profile
Your organization's name
Location
Industry
Number of employees
Annual revenue (in millions)
What department are you in?
Your Challenges
Select how important the following business challenges are for your organization to address and see how these compare to your peers’ priorities.

Managing Costs

Organizations today must optimize costs in an effort to improve the bottom line. Most organizations can reduce costs by 10% without much difficulty. However, significant cost reductions require organizations to find efficiencies, reduces excesses, and redesign their processes, all while focusing on creating value.
Did you know...
of healthcare CFOs identified managing cost-reduction initiatives as the most important performance management function for their organizations.(CFO Outlook)
of CIOs identified business cost optimization as a top strategic personal job objective.(Gartner)
Does your organization have the communications systems and tools in place to effectively manage costs?
Select the response that best reflects your organization's current abilities.
† Compared to other firms.

Improving Access to Information

The time and effort to acquire, secure, and store information is significant, but the underlying cost of failing to utilize this information is massive.
Did you know...
of marketers report having difficulty unifying different data sources.(Econsultancy)
of corporate data is unstructured.(CIO.com)
Does your organization provide employees with access to relevant, real-time information?
Select the response that best reflects your organization's current abilities.
† Compared to other firms.

Improving Business Productivity

To be successful organizations must learn to do more with less. Whether it is less time, less people, or less resources, the need to be more productive is critical. Digital communications can improve business productivity significantly.
Did you know...
of organizations have seen productivity improvements with connected employees.(McKinsey)
of CIOs identified optimizing enterprise operational excellence as a top strategic personal job objective.(Gartner)
Do your systems provide the information your organization needs to be more productive?
Select the response that best reflects your organization's current abilities.
† Compared to other firms.

Elevating Customer Experience

Customer experience is paramount in most organizations. It can make or break a business. Today's customer is informed, understands their options and has high expectations about their experience with an organization, product or service.
Did you know...
of IT executives list improving access to knowledge sharing regarding products and services will create a better customer experience.(IDG)
of organizations working to improve CX report an increase in revenue.(Dimension Data)
Does your organization have the communications systems and tools in place to exceed your customers' expectations of experience?
Select the response that best reflects your organization's current abilities.
† Compared to other firms.

Engaging Employees and Improving Culture

One of the biggest challenges for businesses is attracting and retaining good employees. Digital communications provide an opportunity for organizations to improve transparency, share valuable information, and foster interaction, all while improving the experience and engagement of employees.
Did you know...
of employees are performing below their potential due to engagement issues.(Gallup)
of employees believe communication of key strategies and goals is significant to engagement.(SHRM)
Does your organization have the communications systems and tools to engage employees and improve organizational culture?
Select the response that best reflects your organization's current abilities.
† Compared to other firms.

Achieving compliance and maintaining governance

Over the last decade the scrutiny and attention to how organizations conduct themselves and their business has grown significantly. Digital communications provide organizations with an opportunity to improve transparency, enhance social and business responsibility, and revolutionize corporate governance.
Did you know...
of CEOs believe it is harder to sustain trust in the digital age.(PwC)
of employees believe their bosses are transparent.(TINYpulse)
Does your organization have the communications systems and tools needed to improve organizational transparency, compliance and governance?
Select the response that best reflects your organization's current abilities.
† Compared to other firms.

Driving revenue growth

Most organizations are driven to expand their customer base, increase their product line, increase their sales, and ultimately grow their revenue.
Did you know...
of executives estimated that more than half of their sales will rely on digital within five years.(Forbes)
of IT and business management decision makers believe becoming a digital business will help them develop new digital/revenue streams.(IDG)
Does your organization have the communications systems and tools in place to drive revenue growth?
Select the response that best reflects your organization's current abilities.
† Compared to other firms.
Your Digital Maturity Assessment
From the indications of your organization’s digital maturity, is at a level of maturity as compared to a level of your peers. Here is advice for your next steps.
Peers
You
Basic
(1)
Simple communications in public spaces
Reactive
(2)
Responding to organizational needs with narrow focused digital communications tools
Strategic
(3)
Proactively connecting IT to digital framework for cross-functional use
Transformational
(4)
Integrated, cross-functional, real-time data and digital communications capabilities across the organization
Where you are doing well:
Where you can improve most:
Get your full comparison report and see what you should do next to improve your maturity